Privacy Policy
Last updated: August 2026
RISE Hospitality (ABN 20 677 600 976) respects your privacy. This policy explains how we collect, use, store and disclose personal information through this website and our business communications.
Information we collect
We may collect your name, email address, organisation, asset location, area of support, enquiry details and other information you choose to provide. We may also receive technical information about your visit, such as browser, device, usage and security data, through Squarespace, cookies and services such as Google reCAPTCHA.
Please avoid sending sensitive personal information or confidential asset information through the website unless it is necessary for your enquiry.
How we collect information
We collect information when you submit an enquiry form, email us, communicate with us, engage our services, or use this website. Some technical information is collected automatically by our website hosting, security and analytics providers.
How we use information
We use personal information to respond to enquiries, assess and provide services, manage client and business relationships, maintain records, protect the website, improve our services and comply with legal obligations. We do not sell or rent personal information.
Disclosure and overseas processing
We may disclose information to professional advisers and service providers that support our website, communications, document storage, security and business administration. These providers may process or store information outside Australia, including in the United States and other countries where they operate. We only disclose information where reasonably necessary for these purposes or where required by law.
Security and retention
We take reasonable steps to protect personal information from misuse, interference, loss and unauthorised access, modification or disclosure. No internet transmission or storage system is completely secure. We retain information only for as long as reasonably required for our business, contractual and legal purposes, then delete or de-identify it where appropriate.
Access and correction
You may request access to personal information we hold about you or ask us to correct it. Contact us using the details below. We may need to verify your identity before responding.
Privacy enquiries and complaints
If you have a privacy question or complaint, email info@risehospitality.com.au. We will acknowledge and investigate the matter within a reasonable time. If you are not satisfied with our response, you may contact the Office of the Australian Information Commissioner at oaic.gov.au.
Cookies
This website may use essential, security, performance and analytics cookies. You can adjust cookie settings through your browser, although some website functions may not work as intended.
Changes to this policy
We may update this policy when our practices, technology or legal obligations change. The current version will be published on this page.
Contact
RISE Hospitality
Sydney, NSW, Australia
Email: info@risehospitality.com.au